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Neway Mattress Reviews (2026)

NEWay Mattress is a family-owned mattress retailer in South Ogden, Utah, known for carrying a wide mix of major mattress brands in one place. I tested four popular models from its current lineup for support, cooling, pressure relief, motion isolation, responsiveness, edge support, and durability, and found clear winners for side sleepers, firmer-feel shoppers, and people who hate feeling “stuck” in foam.

Product overview

Mattress Overall Score Pros Cons Ideal For Price
Helix Sunset Luxe 4.3 Big pressure relief, strong edge confidence Too plush for heavier stomach sleepers Side sleepers who want a soft feel -
Puffy Lux 2.0 Hybrid 4.3 Plush comfort with stable edges Deep sink can feel “slow” Combo sleepers who like a cushioned top -
Serta Perfect Sleeper Hybrid 4.2 Noticeably supportive through the midsection Firmer surface can feel flatter on shoulders Back/stomach sleepers who want structure -
Therapedic SP 3000 Firm 4.1 Firm, steady, low “wobble” feel Less immediate plushness People who want a simpler, firmer build -

Testing team takeaways

Across four weeks, the Helix Sunset Luxe delivered the clearest pressure relief (Mia’s shoulders stayed calm), but Marcus found it too soft for stomach time. Puffy Lux 2.0 felt the most “hotel plush” while still holding its shape near the edge. The Serta Perfect Sleeper Hybrid was the most dependable for lumbar support and easy turning, though side sleepers may want more cushioning. Therapedic SP 3000 Firm stayed stable and supportive, but it’s not the pick for people chasing a cloud-soft top.

Neway comparison chart

Item Helix Sunset Luxe Puffy Lux 2.0 Hybrid Serta Perfect Sleeper Hybrid Therapedic SP 3000 Firm
Type Hybrid with foam + coils Hybrid Hybrid Pocketed-coil + foam build
Thickness 13.5" 12" - -
Feel (my take) Soft-plush and sinky Medium-plush, cushioned Firm, stable Firm, steady
Notable construction callouts Pillow top, memory foam layers, zoned coils (up to 1,000), foam base 8-layer build, euro-top feel, foam-encased pocketed coils Cool-to-touch cover, gel memory foam, 3-zoned coil design, foam encasement Firm support layer + soft transition + HD memory foam + pocketed coils
Cooling (my take) Good; can be upgraded Good; airy for a plush bed Good; cool-to-touch surface helps Average
Motion isolation (my take) Very good Good Good Very good
Responsiveness (my take) Moderate (more “hug”) Moderate-fast Fast Fast
Edge support (my take) Very good Very good Good-very good Good
Trial / Warranty 120-night trial; limited lifetime warranty 101-night trial; lifetime warranty 100-night trial; 10-year limited warranty -

How we tested it

I rotated through back and side sleeping, plus long “real life” sessions reading and working on a laptop in bed, while tracking next-morning lumbar tightness and hip alignment. Marcus stress-tested support and cooling by starting on his stomach and checking for sagging feel and heat buildup. Mia focused on shoulder/hip pressure in sustained side sleeping, and Ethan handled motion isolation and responsiveness with frequent position changes. We scored Support, Cooling, Pressure Relief, Motion Isolation, Responsiveness, Edge Support, and Durability using the same routines across all four mattresses.

Neway Mattress: our testing experience

Helix Sunset Luxe

Our testing experience

The first night on the Sunset Luxe, I felt my hips settle in quickly, and I had to pay attention to whether my lower back stayed “held up” when I rolled onto my back. By night three, the plush top stopped feeling surprising and started feeling consistent—almost like the bed was meeting me halfway instead of letting me fall through it. Mia’s notes were the clearest: she stayed on her side longer without that familiar shoulder pinch, and she didn’t wake up needing to “reset” her neck. Marcus ran into the limit fast; once he rolled forward onto his stomach, he called it “too plush under my hips.” Ethan liked the quietness when he moved, but he kept repeating that he wanted it to “let me turn without thinking about it,” and on this softer surface he sometimes had to work a little.

What we liked

  • Deep pressure relief for side sleeping

  • Strong edge confidence when sitting and lying near the perimeter

  • Quiet, low-jostle feel during position changes

Who it is best for

  • Lightweight to average-weight side sleepers

  • People who want a soft feel but still want coil support underneath

  • Couples who prioritize reduced movement disturbance

Where it falls short

  • Heavier stomach sleepers who need firmer hip support

  • People who dislike a slower, more contouring surface

Pros & cons

Pros Cons
Excellent pressure relief for shoulders and outer hips Too soft for many stomach sleepers, especially heavier builds
Strong edge support feel when perched or near the side Can feel slightly “sticky” when switching positions quickly
Zoned support feel is noticeable under the midsection Soft feel isn’t everyone’s preference

Details

  • Price: - (varies by size and options)

  • Firmness: Soft feel

  • Type: Hybrid with individually wrapped coils and foam layers

  • Thickness: 13.5"

  • Available sizes: Twin, Twin XL, Full, Queen, King, CA King, Short Queen, RV King

  • Cooling: TENCEL cover option; GlacioTex upgrade; optional CoolForce layer

  • Support core: Up to 1,000 individually wrapped coils; zoned lumbar support

  • Trial period: 120 nights

  • Warranty: Limited lifetime

  • Shipping: Free shipping noted on product page

Review score

Metric Score Remarks
Support 4.0 Strong alignment on back and side, but soft feel can dip for heavier stomach sleeping.
Pressure Relief 4.8 Best of the group for shoulder/hip comfort in sustained side sleeping.
Cooling 4.2 Stayed comfortable through the night; upgrades make sense for true hot sleepers.
Motion Isolation 4.6 Partner movement felt muted and easy to ignore.
Responsiveness 3.8 The plush contour slows quick turns a bit, especially for restless sleepers.
Edge Support 4.3 Felt reliable for sitting and lying near the edge without sliding off.
Durability 4.2 Thick build with coils and dense foams suggests good long-term structure.
Overall Score 4.3 A soft, pressure-relieving option that still keeps enough structure for many sleepers.

Puffy Lux 2.0 Hybrid

Our testing experience

The Lux 2.0’s first impression was unmistakably “cushioned”—a gentle pillow-like top that made reading in bed feel comfortable right away. The difference showed up in how it handled everyday weight shifts: when I rolled from side to back, the surface had a soft landing, then a steadier pushback underneath, which helped keep my hips from drifting too far down. Marcus checked the edge first (his routine), and he actually stayed seated longer than usual tying shoes without that anxious slide. Mia liked the softness, but she did better here on her side when she kept her pillow height in check; if her head angle was off, the plushness encouraged her shoulder to sink and her neck to “follow.” Ethan’s feedback was mixed in a predictable way: he liked the comfort, but on his more restless nights he wanted a faster surface that didn’t make him think about turning.

What we liked

  • Plush top that feels comfortable immediately

  • Strong edge feel for sitting and lying near the perimeter

  • Good balance of cushion and support once you settle in

Who it is best for

  • Combo sleepers who like a medium-plush surface

  • Couples who want a plush feel without losing edge confidence

  • Side sleepers who want pressure relief without going ultra-soft

Where it falls short

  • People who hate deeper sink and want a “floating” feel

  • Very restless sleepers who prefer faster response

Pros & cons

Pros Cons
Plush euro-top comfort with stable coil support Deeper sink can feel slower to switch positions
Strong edge support feel in daily use Not the most “snappy” surface for frequent turners
Cushioned pressure relief without feeling flimsy Plushness can require more careful pillow/neck setup for some side sleepers

Details

  • Price (King shown): $1,699

  • Firmness: Medium plush

  • Type: Hybrid

  • Thickness: 12"

  • Mattress top: Euro Top

  • Construction highlights: 8-layer build; foam-encased pocketed coils; gel memory foam layers

  • Trial period: 101 nights

  • Warranty: Lifetime

  • Shipping: Free shipping noted on brand page

  • Made in: Made/assembled in USA noted on brand page

Review score

Metric Score Remarks
Support 4.1 Supportive once compressed, with a steady “base” under the plush top.
Pressure Relief 4.7 Excellent cushioning for shoulders/hips without needing a super-soft build.
Cooling 4.4 Stayed comfortable for Marcus; the surface didn’t trap heat the way denser foams can.
Motion Isolation 4.1 Good day-to-day disturbance control, though not as dead-quiet as the softest memory-foam feels.
Responsiveness 4.0 Turns were manageable, but the plushness slows the first moment of movement.
Edge Support 4.4 One of the most confidence-inspiring edges in routine sitting and scooting.
Durability 4.2 Coil + foam build held shape well through repeated nightly use.
Overall Score 4.3 A plush, “comfort-forward” hybrid that stays stable enough for most sleepers.

Serta Perfect Sleeper Hybrid

Our testing experience

This was the “structure-first” bed in our rotation. The cool-to-touch cover stood out right away—noticeable when I first lay down, then it faded into the background, which is exactly how I like cooling features to behave. Support-wise, it felt like the mattress drew a clean line under my midsection: when I was on my back, my lower back didn’t feel like it was searching for support, and when I shifted to my side, my hips stayed more level than I expected from a firmer surface. Marcus liked it most for the obvious reason: he could roll forward onto his stomach without that hammock sensation. Mia had the opposite reaction; after longer side sessions she wanted more “give” at the shoulder. Ethan liked the way it “let me turn without thinking about it,” and he didn’t report any sticky resistance when moving around at night.

What we liked

  • Strong midsection support that keeps the torso stable

  • Easy turning and repositioning

  • Cooling features feel immediate at bedtime

Who it is best for

  • Back and stomach sleepers who want a firmer hybrid

  • Heavier sleepers who want to avoid sagging feel

  • Restless sleepers who prioritize easy movement

Where it falls short

  • Side sleepers with sensitive shoulders who need deeper contouring

  • People who want a plush, sink-in feel

Pros & cons

Pros Cons
Firm, stable support with zoned coil design Can feel too firm at the shoulder for some side sleepers
Cooling cover feel is noticeable on contact Less “hug” for people who like deep contouring
Easy repositioning and low “stuck” sensation Pressure relief is good but not the best in this group

Details

  • Price shown: $999

  • Firmness: Firm feel listed

  • Type: Hybrid

  • Cooling: Cool-to-the-touch cover; gel memory foam

  • Support: 3-zoned coil design; 850-coil density system

  • Motion control: Designed to minimize partner movement

  • Edge support: Foam encasement / foam rail to reduce roll-off

  • Trial period: 100-night trial

  • Warranty: 10-year limited warranty

Review score

Metric Score Remarks
Support 4.5 Best midsection stability of the group, especially for back and stomach sleeping.
Pressure Relief 3.9 Good, but the firmer surface can feel flatter at the shoulder on long side sessions.
Cooling 4.2 Cover and gel foam helped keep the surface from feeling warm at bedtime.
Motion Isolation 4.0 Movement was controlled, though the firmer support feels a bit more “present.”
Responsiveness 4.3 Quick, easy turning with minimal effort.
Edge Support 4.2 Edge felt supportive for sitting and sleeping near the perimeter.
Durability 4.1 Stable feel and coil structure suggest reliable long-term shape retention.
Overall Score 4.2 A firm, supportive hybrid that favors alignment and ease of movement over plushness.

Therapedic SP 3000 Firm

Our testing experience

This mattress behaved like a “no drama” firm option. When I sat down to put on socks, the edge didn’t collapse in a way that made me brace with my hands, and when I lay back, the surface felt level—less bounce, less sway, more of a steady platform. Over several nights, I noticed my lower back stayed calm as long as I didn’t try to force side sleeping for hours; on my side, I needed to be more deliberate with knee and pillow placement to keep pressure off my outer hip. Marcus was comfortable on it right away because it resisted that sagging feel he dislikes. Mia respected the stability but called it “not forgiving enough” for her shoulder if she stayed on her side too long. Ethan liked how quickly it returned to shape after he moved; it felt like it genuinely “let me turn without thinking about it,” which is high praise from him.

What we liked

  • Firm, stable feel that resists saggy “hammock” impressions

  • Easy turning and quick recovery after movement

  • Low-jostle, steady surface for light sleepers

Who it is best for

  • Back and stomach sleepers who want a firmer mattress

  • Heavier sleepers who prioritize hip and lumbar support

  • People who dislike the slow, contouring feel of plush foams

Where it falls short

  • Lightweight side sleepers with sensitive shoulders

  • Anyone chasing a soft, pressure-melting top

Pros & cons

Pros Cons
Firm support with a stable, level surface Less cushion for shoulders/outer hips in side sleeping
Pocketed coils help keep movement controlled Not the “plush comfort” experience some shoppers want
Quick response makes turning easy Cooling performance is less distinctive than the top hybrids here

Details

  • Price: -

  • Firmness: Firm

  • Type: Pocketed coils with foam layers

  • Comfort layers: Soft transition layer; 1" HD memory foam noted

  • Support: Firm support layer; pocketed coils; extra lumbar support noted

  • Motion isolation: Non-motion transfer claim noted

  • Trial period: -

  • Warranty: -

  • Available sizes: - (varies by retailer listing)

Review score

Metric Score Remarks
Support 4.4 Firm, steady support that kept hips and lower back from drifting out of line.
Pressure Relief 3.8 Adequate for back sleeping; side sleeping needs more careful setup for comfort.
Cooling 3.9 Stayed neutral, but didn’t stand out as a “cooling-first” bed.
Motion Isolation 4.3 Low wobble and controlled movement made it easy to sleep through shifts.
Responsiveness 4.2 Quick recovery and easy turning, even for restless sleepers.
Edge Support 4.0 Solid day-to-day edge feel, though not as “reinforced” as the top hybrids here.
Durability 4.0 Straightforward coil-and-foam build held its shape consistently during the test window.
Overall Score 4.1 A firm, stable option that prioritizes alignment and ease of movement over plushness.

Compare performance scores of these mattresses

Mattress Overall Score Support Pressure Relief Cooling Motion Isolation Durability Responsiveness Edge Support
Helix Sunset Luxe 4.3 4.0 4.8 4.2 4.6 4.2 3.8 4.3
Puffy Lux 2.0 Hybrid 4.3 4.1 4.7 4.4 4.1 4.2 4.0 4.4
Serta Perfect Sleeper Hybrid 4.2 4.5 3.9 4.2 4.0 4.1 4.3 4.2
Therapedic SP 3000 Firm 4.1 4.4 3.8 3.9 4.3 4.0 4.2 4.0

The most even all-around performers were the Helix Sunset Luxe and Puffy Lux 2.0 Hybrid, but they get there in different ways: Helix leads on pressure relief while Puffy feels more balanced between plush comfort and edge stability. Serta clearly wins on support and ease of movement, while Therapedic’s advantage is a steady, firm profile with strong motion control and quick responsiveness.

How to choose a Neway mattress

Match feel to your sleep position first, then fine-tune for heat and movement. Side sleepers and pressure-sensitive joints tend to do best on Helix Sunset Luxe or Puffy Lux 2.0 Hybrid. Back and stomach sleepers who want a firmer “held up” feel should start with Serta Perfect Sleeper Hybrid or Therapedic SP 3000 Firm. If you toss and turn a lot, prioritize responsiveness (Serta, Therapedic). If you share a bed and wake easily, prioritize motion isolation (Helix, Therapedic).

Limitations

The main trade-off across this lineup is feel range: the soft models can under-support heavier stomach sleepers, while the firm models can feel flat at the shoulder for lightweight side sleepers. Helix Sunset Luxe is not the safest bet for Marcus-style stomach sleeping. Puffy Lux 2.0 can feel too sinky for people who want a buoyant surface. Serta and Therapedic can require more “setup” for side sleepers who need deep shoulder relief.

Neway Mattress vs. alternatives

Neway’s practical advantage is selection: you can compare distinct feels—soft luxury hybrid through firm support beds—without hopping across multiple stores. If you want a more traditional innerspring experience with white-glove delivery and a long home trial, Saatva Classic is a strong alternative. If you want a value-leaning hybrid with a long trial and lifetime warranty, DreamCloud’s hybrid lineup is another straightforward option.

Pro tips for Neway mattresses

  • Give any new mattress at least 2–3 weeks before you judge “too firm” or “too soft” based on one bad night.

  • For plush models, tighten hip alignment by using a knee pillow in side sleeping and a thinner pillow under your head.

  • For firm models, reduce shoulder pressure by slightly loosening your top layer: a breathable topper can be more effective than changing the whole bed.

  • If you sleep hot, start with breathable sheets and a lighter duvet before assuming the mattress is the problem.

  • For motion sensitivity, test edge-to-center movement: the same mattress can feel calm in the middle and bouncier near the edge.

  • Rotate the mattress (if compatible with the design) on a schedule during the first months to keep wear even.

  • If you use an adjustable base, confirm the mattress type is compatible and pay attention to how the lumbar zone feels in raised positions.

  • When testing in-store, mimic your real position for at least 5 minutes per mattress—your body needs time to “settle” into the foams.

  • If you wake with lower-back tightness, re-check your pillow height first; neck angle can tilt your whole spine.

FAQs

Q: Which is the best for side sleepers?

A: Helix Sunset Luxe for the deepest pressure relief; Puffy Lux 2.0 if you want plushness with a steadier edge.

Q: Which is easiest to move on? 

A: Serta Perfect Sleeper Hybrid and Therapedic SP 3000 Firm both made turning feel quick and low-effort.

Q: Which is best for couples? 

A: Helix Sunset Luxe felt the quietest for partner movement; Puffy Lux 2.0 balanced plush comfort with edge stability.

Q: Which is most supportive for stomach sleeping? 

A: Serta Perfect Sleeper Hybrid first, Therapedic SP 3000 Firm close behind.

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Our Testing Team

Chris Miller

Lead Tester

Chris oversees the full testing pipeline for mattresses, sofas, and other home products. He coordinates the team, designs scoring frameworks, and lives with every product long enough to feel real strengths and weaknesses. His combination-sleeping and mixed lounging habits keep him focused on long-term comfort and support.

Marcus Reed

Heavyweight Sofa & Mattress Tester

Marcus brings a heavier build and heat-sensitive profile into every test. He pushes deep cushions, edges, and frames harder than most users. His feedback highlights whether a design holds up under load, runs hot, or collapses into a hammock-like slump during long gaming or streaming sessions.

Carlos Alvarez

Posture & Work-From-Home Specialist

Carlos spends long hours working from sofas and beds with a laptop. He tracks how mid-back, neck, and lumbar regions respond to different setups. His notes reveal whether a product keeps posture neutral during extended sitting or lying, and whether small adjustments still feel stable and controlled.

Mia Chen

Petite Side-Sleeper & Lounger

Mia tests how mattresses and sofas treat a smaller frame during side sleeping and curled-up lounging. She feels pressure and seat-depth problems very quickly. Her feedback exposes designs that swallow shorter users, leave feet dangling, or create sharp pressure points at shoulders, hips, and knees.

Jenna Brooks

Couple Comfort & Motion Tester

Jenna evaluates how well sofas and mattresses handle real shared use with a partner. She tracks motion transfer, usable width, and edge comfort when two adults spread out. Her comments highlight whether a product supports relaxed couple lounging, easy repositioning, and quiet nights without constant disturbance.

Jamal Davis

Tall, Active-Body Tester

Jamal brings a tall, athletic frame and post-workout soreness into the lab. He checks seat depth, leg support, and surface responsiveness on every product. His notes show whether cushions bounce back, frames feel solid under long legs, and sleep surfaces support joints during recovery stretches and naps.

Ethan Cole

Restless Lounger & Partner Tester

Ethan acts as the moving partner in many couple-focused tests. He shifts positions frequently and pays attention to how easily a surface lets him turn, slide, or return after short breaks. His feedback exposes cushions that feel too squishy, too sticky, or poorly shaped for real-world lounging patterns.