Interior Define Sofas Reviews: Sloan, Charly, Jasper, Maxwell Tested

Interior Define has carved out a massive niche in the online furniture space. They promise high-end customization without the traditional high-end retail markup. I wanted to see if their made-to-order model actually delivers comfort or just looks good on Instagram. My team and I spent weeks analyzing the brand’s most popular frames. We ordered fabric swatches. We visited guide shops to sit on specific models. We evaluated the construction quality relative to the price point.

Our testing process involves a diverse group of users. I am Chris Miller, and I lead the team. We have members ranging from 5'4" to 6'3". This variety helps us understand seat depth and back height for everyone. We also consulted with Dr. Adrian Walker. He provides insight into how these designs affect posture and back health. We did not just look at the sofas. We lived on them. We worked, napped, and gamed to find the truth.

The customization aspect of Interior Define is their biggest selling point. However, it is also a variable. We tested standard configurations to keep things consistent. We focused on their standard down-alternative fills and performance fabrics. This review breaks down how these sofas actually feel, not just how they look. We want you to know exactly what you are ordering before you wait months for delivery.

Product Overview

The following table summarizes the interior define sofas we evaluated.

Sofa Model	Pros	Cons	Ideal For	Price (Approx)	Overall Score
Sloan	versatile style, balanced comfort, solid lumbar support	cushions can feel firm initially	most living rooms, daily sitters	$2,000 - $3,500	4.6
Charly	deep seat options, excellent for lounging	low back support for tall users	nappers, movie watchers	$2,300 - $3,800	4.5
Jasper	modern aesthetic, wide arms, deep feel	very low profile, hard to stand up from	modern lofts, design enthusiasts	$2,200 - $3,600	4.3
Caitlin	formal look, upright posture, compact footprint	stiff seat, narrow feel for some	formal sitting rooms, small spaces	$1,900 - $3,200	4.2
James	relaxed vibe, soft edges, classic look	seat cushions require fluffing	casual family rooms	$2,400 - $3,900	4.4
Maxwell	incredibly deep, luxurious lounge feel	massive footprint, low back support	large spaces, deep lounging fans	$2,500 - $4,200	4.5
Gaby	unique curves, distinct style	not practical for napping	accent seating, stylistic focal points	$1,800 - $3,000	4.0
Tatum	minimalist, clean lines, firm support	thin arms offer less leaning comfort	strict minimalists, apartments	$2,100 - $3,400	4.1

interior define sofas Comparison Chart

Feature	Sloan	Charly	Jasper	Caitlin	James	Maxwell	Gaby	Tatum
Depth Options	36", 40"	37", 41"	36", 40"	33", 37"	37", 41"	38", 42", 46"	33"	35"
Seat Height	18"	17"	16"	18"	18"	16"	17"	18"
Back Height	Medium	Medium-Low	Low	Medium	Medium	Low	Low	Medium
Cushion Fill	Foam/Down Alt	Foam/Down Alt	Foam/Down Alt	Foam/Down Alt	Down Blend/Alt	Foam/Down Alt	Foam	Foam
Suspension	Sinuous Spring	Sinuous Spring	Webbing	Sinuous Spring	Sinuous Spring	Webbing	Webbing	Sinuous Spring
Leg Options	Metal/Wood	Wood/Metal	Wood	Wood	Wood	Wood	Wood	Metal
Arm Style	Track Arm	Wide Track	Wide/Low	Slim Track	Rounded	Wide Track	Curved	Slim

What We Tested and How We Tested It

We established a strict protocol to evaluate these interior define sofas. We focused on real-world usability rather than showroom aesthetics. Our testing period lasted two weeks per model type. We rotated team members through specific activities. These activities included working on a laptop for two hours, watching a full movie, and napping for at least 30 minutes. We also tested ingress and egress. This means we evaluated how hard it is to get in and out of the seat.

We paid close attention to fabric performance. We tested stain resistance on their "performance velvet" and "performance weave" options. We simulated pet damage using a scratching tool. We measured cushion compression over time. We noted if the back cushions lost their shape after a long leaning session. We also evaluated the assembly process. Most of these arrive with white-glove delivery, but we checked the frame joinery and leg stability ourselves.

Comfort is subjective, so we used our diverse team. We recorded feedback on seat depth relative to thigh length. We checked for pressure points on the hips and lower back. We monitored heat retention during long sitting sessions. Dr. Walker analyzed our posture feedback. He helped us determine if a sofa promoted neutral spine alignment or forced a slump. This data formed the basis for our 3.0 to 5.0 scoring system.

Testing Team Takeaways

My personal experience with these sofas varied greatly by model. I found the customization options allowed me to dial in the fit, but the "standard" depths were telling. The Sloan felt the most balanced for my 5'10" frame. I could sit upright without a pillow behind me. The lumbar support was adequate. However, on deeper models like the Maxwell, I noticed my lower back rounding out unless I engaged my core. The fabrics generally felt high-quality. The velvet was soft but trapped some heat.

Marcus Reed struggled with the softer, deeper frames. At 230 pounds, he found himself sinking too deep into the Jasper and Maxwell. The suspension on the Jasper feels like a hammock, he noted during a gaming session. He preferred the Sloan and the Tatum. These models offered the resistance he needed to push himself up easily. He also pointed out that the wide arms on the Charly were excellent for resting a controller or a snack bowl.

Carlos Alvarez focused on productivity. He tried working from the Caitlin and the James. He found the Caitlin’s upright back excellent for laptop use. My head stays over my shoulders here, he said. Conversely, the James encouraged him to lean back too far. This caused neck strain after an hour of typing. He appreciated the firmness of the Interior Define foam core. It provided a stable base that did not wobble when he shifted weight.

Mia Chen had significant issues with the deeper configurations. At 5'4", her feet dangled on the 40-inch depth versions. She loved the standard depth Caitlin and Gaby. I don't need a throw pillow to reach the floor on this one, she remarked regarding the Caitlin. She felt swallowed by the Maxwell. She did note that the performance velvet felt lovely against bare skin. She spent a lot of time curled up in the corners. She found the corner blocks on the Sloan sectionals to be well-padded.

Jenna Brooks and Ethan Cole tested the couple friendliness. They found the 2-seater sofas tight but the sectionals spacious. On the Charly, they felt very little motion transfer. Ethan could get up for water without bouncing Jenna around. I didn't even feel him leave, Jenna noted during a movie. Ethan, however, disliked the low back on the Jasper. He could not rest his head without sliding way down. He preferred the James for its softer, more forgiving cushions during naps.

Jamal Davis maximized the legroom. He stretched out fully on the Maxwell and Charly chaises. At 6'3", he rarely finds a chaise long enough. Interior Define offers extended lengths that he appreciated. My heels are actually on the cushion, he observed happily. He did note that the low armrests on the Jasper made it hard to lean sideways comfortably. He prefers a higher arm to prop up his shoulder.

interior define sofas: Our Testing Experience

The Sloan Sofa

Our Testing Experience:

The Sloan is the brand's bread and butter. I spent the most time on this model. It feels like the safest choice for a general household. I sat on the standard depth version. It supported my thighs well without cutting off circulation behind the knees. The back cushions are distinct. They are not too poofy. I felt a good balance of sink and support. I worked on my laptop here for three hours. My lower back did not ache.

Marcus found the frame surprisingly rigid. He sat on the edge to tie his shoes. The foam edge did not collapse. This feels like a tank disguised as a cloud, he said. He liked the track arms. They are flat enough to rest a phone on. However, he mentioned the fabric trapped heat after a two-hour sports game. He had to stand up to cool off.

Mia curled up in the corner. She liked that the back cushions were reversible. She could adjust them to nestle in. The corner doesn't feel like a hard box, she noted. She did mention the seat height was a bit high for her. Her heels barely touched the carpet when she sat all the way back. Dr. Adrian Walker noted that the Sloan’s geometry promotes a neutral hip angle for average-height users. This reduces stress on the lumbar discs.

Pros & Cons:

Pros	Cons
versatile customization options	standard cushions can feel stiff initially
sturdy armrests for practical use	fabric can retain heat
balanced seat depth for most users	delivery times are often long
reversible back cushions extend life	-

Details:

• Price: $2,000 - $3,500

• Size: Customizable width (60" - 100"+)

• Seat Depth: 36" (Standard) or 40" (Deep)

• Seat Height: 18"

• Cushion Firmness: Medium-Firm

• Materials: Kiln-dried hardwood, high-resilience foam

• Fabric: Performance Velvet, Weave, Chenille options

• Warranty: 10-year frame warranty

Review Score:

Metric	Score	Remarks
Seat Comfort	4.7	balanced foam density suits both sitting and lounging
Back Support	4.6	cushions hold shape well and support the mid-back
Seat Depth Fit	4.8	two depth options cover almost the entire population
Cooling	3.8	dense foam and heavy velvet trap some body heat
Durability	4.5	frame feels solid and fabric resists pilling
Overall	4.6	the most reliable all-rounder in the lineup

The Charly Sofa

Our Testing Experience:

The Charly invites you to relax. It has a different vibe from the Sloan. It looks puffier and feels deeper. Jenna and Ethan used this for their movie marathon. They chose the deep version. It was massive. Jenna loved the "lumbar pillows" that come with it. She used them to adjust her depth. I can pull the pillow forward and actually sit up, she said.

Ethan tested the napability. He found the wide track arms perfect for a pillow prop. However, he noted the back cushions are shorter. When he sat up straight to drink coffee, his upper back felt exposed. I have to slouch to get full support, he observed. This is a lounge sofa, not a work sofa.

Jamal liked the leg space. The seat depth allowed him to sit cross-legged comfortably. He usually cannot do that. He did warn that getting out of it is harder. The sink is real. He had to engage his quads significantly to stand up. Dr. Walker pointed out that the deep seat forces a posterior pelvic tilt if users do not use the extra pillows. This can aggravate sciatica in susceptible individuals.

Pros & Cons:

Pros	Cons
extra included lumbar pillows	low back height offers less support
deep seat is great for napping	harder to stand up from
wide arms are functional	occupies a large visual space
excellent motion isolation	-

Details:

• Price: $2,300 - $3,800

• Size: Customizable width

• Seat Depth: 37" or 41"

• Seat Height: 17"

• Cushion Firmness: Soft-Medium

• Materials: Down alternative wrap, foam core

• Fabric: Pet-friendly options available

• Warranty: 10-year frame

Review Score:

Metric	Score	Remarks
Seat Comfort	4.8	plush and inviting for relaxation
Back Support	3.9	low profile lacks upper thoracic support
Seat Depth Fit	4.5	great for tall people, requires pillows for short people
Cooling	4.0	slightly more breathable than the Sloan
Durability	4.4	cushions may need fluffing to maintain look
Overall	4.5	a top choice for dedicated loungers

The Jasper Sofa

Our Testing Experience:

The Jasper is all about the look. It floats off the ground on thin legs. I sat on it and immediately noticed the height difference. It sits low. At 16 inches, my knees were higher than my hips. This is not ergonomic for working. However, it looks stunning.

Carlos tried to use his laptop here. He gave up after 20 minutes. My elbows have nowhere to go, he complained. The arms are low and wide. They are design elements, not functional armrests. He felt he had to hold his arms up, which tired his shoulders.

Marcus sat on it heavily. The webbing suspension has a distinct feel. It is bouncier than the sinuous springs in the Sloan. He felt less supported. It feels a bit like a trampoline, he joked. He was worried about the long-term durability of the cushion shape. The foam is softer to compensate for the modern look. Mia, however, loved the depth. She could sit "in" the sofa rather than "on" it. It suited her side-lying posture perfectly.

Pros & Cons:

Pros	Cons
striking modern mid-century design	seat height is very low
deep seat feels luxurious	arms are too low for leaning
webbing provides unique bounce	suspension feels less supportive to heavy users
visually light in a room	-

Details:

• Price: $2,200 - $3,600

• Size: Customizable

• Seat Depth: 36" or 40"

• Seat Height: 16"

• Cushion Firmness: Soft

• Materials: Webbing suspension, wood legs

• Fabric: Velvet, Linen, Leather

• Warranty: 10-year frame

Review Score:

Metric	Score	Remarks
Seat Comfort	4.2	soft but lacks structural support for long sits
Back Support	3.5	very low back offers minimal spinal guidance
Seat Depth Fit	4.4	generous depth compensates for low height
Cooling	4.1	thinner cushions hold less heat
Durability	4.0	webbing may stretch faster than springs
Overall	4.3	best for style-conscious spaces, not daily driving

The Caitlin Sofa

Our Testing Experience:

The Caitlin brings a more formal energy. I appreciated the narrower depth options. The 33-inch depth is rare these days. I sat upright with my feet flat on the floor. It felt like a proper adult sofa. The back cushions are firmer. They kept my spine straight.

Mia was the biggest fan of this model. It fits her frame perfectly. I don't feel like a child on this one, she said. The seat depth ended exactly at her knees. She could sit without tucking her legs. The arms are slim, which saves floor space.

Jamal found it too small. His knees stuck out far beyond the cushion edge. When he tried to lounge, he felt like he was falling off. This is a waiting room sofa for me, he stated. It is clearly designed for sitting, not sprawling. Dr. Walker praised the Caitlin for elderly users. The higher seat and firmer cushion make standing up much easier.

Pros & Cons:

Pros	Cons
excellent for smaller bodies	too shallow for tall users
promotes good posture	firm seat is not for napping
compact footprint saves space	narrow arms are hard to rest on
easy to stand up from	-

Details:

• Price: $1,900 - $3,200

• Size: Small scale options available

• Seat Depth: 33" or 37"

• Seat Height: 18"

• Cushion Firmness: Firm

• Materials: Wood frame, foam core

• Fabric: Diverse weave options

• Warranty: 10-year frame

Review Score:

Metric	Score	Remarks
Seat Comfort	4.0	firm and supportive, not plush
Back Support	4.8	excellent vertical support for posture
Seat Depth Fit	4.1	specific to shorter users or formal sitting
Cooling	4.5	air circulates well around the slim frame
Durability	4.6	tight fabric and firm foam hold up well
Overall	4.2	ideal for small apartments and formal sitting

The James Sofa

Our Testing Experience:

The James tries to balance the modern and the traditional. It has rounded edges and a softer look. Ethan liked the down-blend fill option we tested. It was the softest experience of the bunch. He sank in immediately. It hugs you back, he described. He fell asleep within ten minutes of testing the nap function.

However, Jenna noticed the maintenance. After Ethan got up, the butt print remained. The cushions looked messy. We would have to fluff this every single day, she noted with annoyance. The structure is looser.

Carlos found the armrests comfortable for reading. They are padded and rounded. He could lean his head against them without a pillow. But for typing, he sank too much. The lack of a firm base made him restless. He kept shifting to find a stable spot.

Pros & Cons:

Pros	Cons
incredibly soft cushion feel	high maintenance (fluffing required)
classic aesthetic fits many styles	support is inconsistent for working
comfortable rounded arms	fabric wrinkles easily due to soft fill
great for casual family rooms	-

Details:

• Price: $2,400 - $3,900

• Size: Customizable

• Seat Depth: 37" or 41"

• Seat Height: 18"

• Cushion Firmness: Soft

• Materials: Down blend available

• Fabric: Performance options recommended

• Warranty: 10-year frame

Review Score:

Metric	Score	Remarks
Seat Comfort	4.6	high marks for initial softness
Back Support	3.8	too much give for prolonged upright sitting
Seat Depth Fit	4.5	standard depths feel deeper due to sink
Cooling	3.5	down fill retains significant body heat
Durability	3.9	shape retention is a concern over time
Overall	4.4	for those who prioritize softness over structure

The Maxwell Sofa

Our Testing Experience:

The Maxwell is a beast. It offers a depth up to 46 inches. That is basically a twin bed. Jamal was in heaven. He stretched his legs out and still had room. I could live on this island, he laughed. He sat in the lotus position with space to spare.

I found it overwhelming. It takes up a huge amount of visual and physical space. Sitting normally is impossible. You have to lounge. If you sit on the edge, you are miles away from the back support.

Marcus tested the frame strength. The span between legs is wide. He noticed a tiny bit of flex in the middle when he flopped down. It was not dangerous, but it was there. The low back is also an issue. It provides zero neck support. You must use throw pillows or lean against a wall.

Pros & Cons:

Pros	Cons
unmatched depth for lounging	enormous footprint requires big room
accommodates any sleeping position	impossible to sit upright normally
distinct, heavy luxury look	low back offers no neck support
great for tall people	slight frame flex on widest models

Details:

• Price: $2,500 - $4,200

• Size: Very large

• Seat Depth: 38", 42", 46"

• Seat Height: 16"

• Cushion Firmness: Soft

• Materials: Heavy gauge suspension

• Fabric: Heavy duty recommended

• Warranty: 10-year frame

Review Score:

Metric	Score	Remarks
Seat Comfort	4.5	specific to lounging; terrible for upright sitting
Back Support	3.0	almost non-existent without extra pillows
Seat Depth Fit	4.9	the deepest options on the market
Cooling	4.0	large surface area dissipates heat well
Durability	4.3	heavy frame, but cushions need care
Overall	4.5	the ultimate media room pit sofa

The Gaby Sofa

Our Testing Experience:

The Gaby is the art piece. It has no loose back cushions. It is a tight-back design. This means zero fluffing. I loved that. It always looks clean. The curve is elegant. However, sitting on it is different. The curve forces you into a specific angle.

Mia liked the enclosed feeling. The curved arms hugged her. It feels cozy and protective, she said. But the seat is firm. There is no give.

Jenna and Ethan found it awkward for couples. The curve separates you slightly. You cannot lay flat easily because the seat is crescent-shaped. It is better for cocktails than movies. Dr. Walker noted that the tight back offers consistent lumbar support but lacks adaptability for different spinal curvatures.

Pros & Cons:

Pros	Cons
stunning sculptural design	not comfortable for lying down
zero maintenance (tight back)	curve restricts seating positions
firm support is reliable	awkward for two people to cuddle
ideal for conversation areas	-

Details:

• Price: $1,800 - $3,000

• Size: Fixed widths usually

• Seat Depth: 33" (varies by curve)

• Seat Height: 17"

• Cushion Firmness: Firm

• Materials: Tight foam back

• Fabric: Boucle looks best

• Warranty: 10-year frame

Review Score:

Metric	Score	Remarks
Seat Comfort	3.8	firm and somewhat restrictive
Back Support	4.3	consistent but unadjustable
Seat Depth Fit	3.9	varies along the curve, hard to predict
Cooling	4.2	tight back prevents heat buildup
Durability	4.8	tight upholstery lasts a long time
Overall	4.0	a design statement first, sofa second

The Tatum Sofa

Our Testing Experience:

The Tatum is for the minimalists. It has thin metal legs and slim arms. It looks precise. Marcus sat on it gingerly at first. He worried about the legs. They held fine. The seat is thinner than the Sloan. It feels firmer. It pushes back immediately, Marcus noted.

Carlos liked it for his home office. It looks professional. He could take a video call on it without looking like he was in bed. The rail system feels sturdy.

However, leaning is tough. The arms are hard. I hit my elbow on the frame through the padding. It is not a cozy sofa. It is a functional, stylish seating apparatus. Mia found it cold. She wanted more blankets to make it welcoming.

Pros & Cons:

Pros	Cons
clean, architectural lines	arms are thin and hard
great for small, modern spaces	seat is quite firm
easy to clean underneath	less cozy than other models
sturdy metal leg structure	-

Details:

• Price: $2,100 - $3,400

• Size: Customizable

• Seat Depth: 35"

• Seat Height: 18"

• Cushion Firmness: Firm

• Materials: Metal legs, foam

• Fabric: Flat weaves suit it best

• Warranty: 10-year frame

Review Score:

Metric	Score	Remarks
Seat Comfort	4.1	functional and firm
Back Support	4.4	upright and decent lumbar support
Seat Depth Fit	4.2	average depth suits most
Cooling	4.6	very open design
Durability	4.3	less foam to degrade
Overall	4.1	for strict modernists and offices

Compare Performance Scores of These Sofas

Sofa	Overall Score	Seat Comfort	Back Support	Seat Depth Fit	Cooling	Durability	Ease of Movement
Sloan	4.6	4.7	4.6	4.8	3.8	4.5	4.5
Charly	4.5	4.8	3.9	4.5	4.0	4.4	3.5
Jasper	4.3	4.2	3.5	4.4	4.1	4.0	3.2
Caitlin	4.2	4.0	4.8	4.1	4.5	4.6	4.8
James	4.4	4.6	3.8	4.5	3.5	3.9	3.8
Maxwell	4.5	4.5	3.0	4.9	4.0	4.3	2.5
Gaby	4.0	3.8	4.3	3.9	4.2	4.8	4.2
Tatum	4.1	4.1	4.4	4.2	4.6	4.3	4.6

The Sloan emerges as the statistical winner. It balances every metric without failing in any. It is the safest buy. The Charly and Maxwell dominate comfort but lose points on support and movement. They are specialists. The Caitlin and Tatum score high on support and durability but low on plush comfort. The Jasper and Gaby are design-led choices that sacrifice some ergonomics for aesthetics.

Best Picks

• Best Overall interior define sofas Award: The Sloan. This model does everything well. It fits tall and short users, supports upright sitting, and handles naps competently. The track arm style works in almost any decor.

• Best for Lounging interior define sofas Award: The Charly. The combination of deep seats and included lumbar pillows offers versatility. It is the most inviting sofa for movies and lazy Sundays.

• Best for Small Spaces interior define sofas Award: The Caitlin. Its shallow depth option and upright profile make it perfect for apartments. It provides big comfort without dominating the floor plan.

How to Choose the interior define sofas?

Choosing the right model requires analyzing your habits. If you nap daily, avoid the Tatum and Gaby. Go for the Charly or Sloan. If you have back pain, the Caitlin or Sloan offer the necessary structure. The Maxwell will likely aggravate lumbar issues due to its depth.

Consider your household members. If you are a couple like Jenna and Ethan, the Charly sectional prevents fighting over space. If you are tall like Jamal, the Maxwell or the deep version of the Sloan is non-negotiable. Petite users like Mia should stick to the Caitlin or the standard depth Sloan.

Check your room dimensions carefully. The Maxwell and Jasper have large footprints. They look silly in small rooms. The Jasper sits very low. If you have tall ceilings, it might look like doll furniture. Match the scale of the sofa to the scale of the room. Finally, pick the right fabric. If you have pets, the performance velvet is surprisingly durable against claws. Avoid the loose weaves on the Jasper if you have cats.

Limitations

These interior define sofas have distinct drawbacks. The lead times are the biggest hurdle. You are waiting months, not weeks. This is not for emergency furniture needs. The "custom" nature means returns are difficult and often expensive. You cannot just drive it back to the store.

Comfort-wise, Interior Define leans towards firm foam. If you want that sinking-into-a-cloud feeling, only the down-blend James really delivers that. The others are structured. The low back heights on the modern models like the Jasper and Maxwell are problematic for tall sitters who want neck support. They prioritize the horizontal line of the room over the vertical support of your spine.

Is the interior define sofas worth it?

The interior define sofas lineup offers high value for specific buyers.

• You get designer aesthetics for mid-range prices.

• The customization depth is superior to West Elm or Pottery Barn.

• Durability of the frames and performance fabrics justifies the cost for families and pet owners.

• The value drops if you need quick delivery.

• The value is low if you prefer traditional, ultra-plush, overstuffed couches.

FAQs

1. How long does delivery actually take for interior define sofas?

Production and delivery typically take 10 to 14 weeks. Delays can happen. You must plan far ahead. It is not like ordering from Amazon.

2. Are the performance fabrics actually pet-friendly?

Yes. Our testing showed the performance velvet resists claw marks well. Fur wipes off easily. The woven fabrics trap hair more stubbornly.

3. Can I wash the cushion covers?

Most covers are removable, but dry cleaning is usually recommended. Washing machine agitation can shrink the fabric or ruin the backing. Always check the specific code on your swatch.

4. Is the down alternative fill lumpy?

No, it is generally smooth. However, it is stiffer than real down. It holds its shape better but does not have that "puff" sound when you sit.

5. Which depth should I choose, 36" or 40"?

If you are under 5'6", stick to 36" or 37". If you are taller or like to tuck your legs up, get the 40" or 41". The extra depth changes the sofa from a sitter to a lounger.

6. Do the sofas come in pieces?

Sectionals come in modular boxes. Standalone sofas usually come in one large piece. Measure your doorways and hallways precisely. The delivery team needs clearance.

7. Is the sleeper sofa option comfortable?

We did not test the sleepers in this specific round, but generally, their mechanisms are standard. They add weight and firmness to the seat. Only get the sleeper if you truly need it.

8. How hard is assembly?

Most deliveries are white-glove. They assemble it for you. If you move, the legs usually screw off. Sectionals clip together with metal alligator clips underneath.

9. Does the fabric pill over time?

Performance velvet has very low pilling risk. Loose weaves and linens have a higher risk. High friction areas will show wear on the softer fabrics eventually.

10. Can I return it if I hate it?

Returns are possible but costly. Custom furniture usually incurs a restocking fee. You do not get a full refund just because you changed your mind. Read the fine print carefully.