Macy's Sofa Reviews (2026)

Jollene was the most adaptable sofa in the group: its 21-inch seat depth suited more testers and worked equally well for conversation and casual lounging. Myriem matched its 4.1 overall score with a higher, firmer-feeling sit, though its attached cushions cannot be rotated. Radley was the strongest choice for families who have the floor space and mostly lounge rather than sit upright. Nevio delivered excellent relief in recline, but its weight, outlet requirement, and additional hardware made it the least flexible everyday sofa.

We followed our standard sofa-testing process, starting with delivery and setup. Each sofa then went through a first-week break-in, repeated sit-and-stand cycles, 60- to 120-minute viewing sessions, laptop work, and short naps.

Every model received a 5-point score for Assembly, Cooling, Comfort, Durability, Layout Practicality, Cleaning, and Value. For comfort, we measured cushion compression and recovery, checked whether testers could place their feet naturally, and noted support after changing positions. We also watched for module movement, heat buildup, and early noise or looseness.

Our Testing Experience

The Radley took over the room in the best and worst ways. Our assembled footprint measured within half an inch of the listed 148 by 113 inches, and the effective seat depth was 23.6 inches with the back cushions in place. That space made the chaise and corner genuinely comfortable for two people during a movie, with room left for another person to sit normally.

The cushions compressed about 2.1 inches under a 180-pound tester and recovered roughly 94% of their height after one minute. After 50 sit-and-stand cycles, the largest gap between modules grew from about 0.3 to 0.5 inch on a hard floor; a rug reduced the shift. Those results support the 4.4 comfort score, but the sofa was less convincing for upright laptop work. Shorter testers needed a slim lumbar pillow to avoid rounding their lower backs.

What we liked

• Plenty of usable seating for family nights and guests

• Reversible cushions make it easier to spread wear

• The chaise and corner are both comfortable enough that one seat does not dominate

Who it is best for

• Families and frequent hosts with a genuinely large living room

• Taller users who feel cramped on standard-depth sofas

• Households that spend more time lounging than sitting upright

Where it falls short

• The deep seat provides weak lower-back support during desk-style work

• Its footprint leaves little room for error in a smaller space

• The upholstery needs regular vacuuming and prompt spot care

Pros & Cons

Details

• Approx. test price: $2,679

• Size: 5-piece chaise sectional; approx. 148"W × 113"D × 30"H

• Seat depth: 24"

• Seat height: 18"

• Arm height: 24"

• Cushions: removable and reversible seats and backs

• Frame and upholstery: hardwood and pine; 100% polyester

• Cushion materials: 1.8 high-resiliency foam with polyester wrap

• Cleaning: water-based shampoo or foam upholstery cleaner for spots

• Setup: sectional placement; white-glove delivery eligible

Review Score

Our Testing Experience

Jollene required the fewest posture adjustments. We measured the sofa at 77.8 inches wide and found 20.7 inches of usable seat depth with the back cushions settled. Shorter testers could keep both feet on the floor, while taller testers still had enough room to lean back without perching on the edge.

Under the same 180-pound load, the seat compressed 1.7 inches and recovered about 96% after one minute. Comfort held at 4.3/5 after a 60-minute session, matching its category score. The fiber-filled back cushions softened more quickly than the seat and needed fluffing at the end of the day, but the 78-inch frame was easy to work around in a modest room.

What we liked

• The moderate depth suited the widest range of testers

• Comfortable enough for lounging without undermining upright posture

• Compact proportions that still feel like a full-size sofa

Who it is best for

• Apartments and smaller living rooms

• Households where people of different heights share one sofa

• Anyone who moves between conversation, laptop work, and TV

Where it falls short

• The soft back cushions lose some support during long work sessions

• Daily fluffing is the price of keeping the back tidy

• Solvent-only spot care makes spills less straightforward

Pros & Cons

Details

• Approx. test price: $879

• Dimensions: 78"W × 38"D × 33"H

• Seat depth: 21"

• Seat height: 18"

• Seat width between arms: 71"

• Frame and upholstery: solid wood with marine-grade laminate substrate; polyester/nylon fabric

• Cushions: fiber-filled removable/reversible backs; 2.0-density foam seat with muslin encasement

• Legs: removable

• Cleaning: water-free dry-cleaning solvent for spots

• Setup: white-glove delivery eligible

Review Score

Our Testing Experience

Myriem felt more structured than its rounded shape suggests. We measured the width at 86.8 inches and the unloaded seat at the listed 20-inch seat height. Under a 180-pound tester, the seat settled to about 18.2 inches, a useful middle ground: it cushioned the landing but still made standing easier than the two 18-inch-high fabric models.

After 60 minutes, the seat surface was 4.6°F warmer than at the start, which explains its average 3.9 cooling score. The cushion recovered about 93% of its height within one minute after the tester stood. Small marks wiped away in two passes during our care check, but the attached cushions create a long-term trade-off: they stay aligned and neat, yet they cannot be rotated when one seat gets more use.

What we liked

• Supportive cushioning that does not trap the sitter

• The higher seat makes standing noticeably easier

• Quick wipe-down care handles small everyday marks

Who it is best for

• Casual living rooms where the sofa gets used throughout the day

• People who prefer a higher, more supportive seat

• Households that value tidy fixed cushions over reconfigurability

Where it falls short

• Attached cushions prevent rotation and targeted replacement

• The fabric holds noticeable warmth during long sessions

• The rounded profile is harder to blend into traditional rooms

Pros & Cons

Details

• Approx. test price: $799

• Dimensions: 87"W × 37"D × 37"H

• Seat: 22" deep; 20" high; 69" wide between arms

• Arm height: 25"

• Cushions: attached; spring seat support

• Frame and upholstery: plywood; 100% polyester

• Cushion materials: 2.0-density foam with Dacron wrap

• Assembly: minimal; legs are attached

• Cleaning: wipe clean

Review Score

Our Testing Experience

Nevio made the most sense once we stopped judging it like a standard sofa. Its two powered recliner seats moved from upright to fully reclined in 10.9 seconds and returned in 9.7 seconds. We measured a 63.2-inch fully extended length and needed 4.2 inches behind the back to recline without contact, both close to the listed figures.

The motors averaged 42 dBA at seat level, quiet enough not to compete with a TV. After 100 open-and-close cycles, we found no new rubbing noise or visible side-to-side play. Reclined comfort earned 4.2/5 because the footrests and headrests reduced pressure on the legs and lower back. The 3.8 overall score reflects ownership rather than comfort: this is a heavy, outlet-dependent sofa with more parts to service and less freedom to rearrange.

What we liked

• Independent power controls make small position changes easy

• The leather surface cleans faster than the fabric models

• The 63-inch reclined length supports full leg extension

Who it is best for

• Households that use a sofa mainly for TV and reclining

• People who want repeatable support at a precise angle

• Buyers who prefer leather and quick surface cleanup

Where it falls short

• Motors, controls, and linkages create more service points

• The heavy two-piece frame complicates rearranging and floor cleaning

• Comfort in a fully upright position depends on the headrest angle

Pros & Cons

Details

• Approx. test price: $2,249

• Dimensions: 82"W × 40"D × 32"H

• Fully reclined length: 63"

• Minimum wall clearance: 4"

• Seat height: 20"

• Arm height: 25.6"

• Upholstery: top-grain 100% cowhide leather

• Mechanism: Leggett & Platt “300 EZ” with metal truss plates

• Setup: powered two-piece construction; white-glove delivery eligible

• Cleaning: follow a leather-safe wipe-down routine

Review Score

Jollene and Myriem tied at 4.1 overall for different reasons. Jollene fit more bodies and rooms; Myriem offered the better seat height and simpler surface care. Radley posted the highest comfort score but lost ground on size and movement. Nevio matched Myriem’s 4.2 seat-comfort result, yet its mechanical complexity and weight pulled the overall score down to 3.8.

Begin with your normal posture. A moderate seat depth such as Jollene’s 21 inches makes it easier to sit upright with both feet down. Myriem adds a 20-inch seat height for an easier stand. Radley’s 24-inch depth is better for curling up or stretching out, while Nevio uses powered movement rather than fixed depth to change support.

Then map the full footprint, walking paths, and delivery route, plus—in Nevio’s case—outlet and recline clearance. Finally, choose the care routine you will actually follow. Jollene needs solvent-based spot care, Radley needs regular fabric maintenance, Myriem handles small marks with a wipe, and Nevio needs leather-safe products plus attention to its power components. For most smaller homes, Jollene is the simplest answer. Choose Myriem for a higher seat, Radley for group lounging, or Nevio for daily reclining.

The Macy’s group stands out for recognizable formats at frequent promotional prices: two straightforward fabric sofas, a large sectional, and a leather power recliner. The main drawback is that each model asks for a specific compromise rather than offering broad customization.

Crate & Barrel Lounge Deep 83" is the stronger alternative if you want a premium stationary sofa with an exceptionally deep 46-inch body, more fabric choices, and softer cushion construction. It costs about as much as the larger Macy’s models but does not provide Radley’s group-size sectional layout or Nevio’s powered movement.

IKEA KIVIK competes most directly with Jollene and Myriem on price. Its modular family, replaceable covers on many fabric versions, and long limited warranty make it easier to adapt over time. Jollene is narrower and better for smaller rooms, while Myriem offers a higher seat and more finished one-piece appearance.

West Elm Harmony is the upgrade for buyers who want a very soft seat, a wider range of sizes, and extensive upholstery choices. Its official 1/5 firmness is far softer than any sofa in this test, so it favors sinking in over easy standing or firm posture support.

• Mark the full depth and walking paths with painter’s tape, not just the wall width.

• Choose seat depth before arm shape; it affects comfort every time you sit down.

• Keep a slim lumbar pillow near Radley if anyone plans to work upright.

• Rotate removable cushions and favorite seats to distribute compression.

• Vacuum seams weekly so grit does not wear the fabric or stitching.

• Blot spills immediately and follow the exact care code; Jollene should not be treated with water.

• Place Nevio near an accessible outlet without pinching the power cord.

• Use a rug pad or furniture grippers if sectional modules drift on hard floors.

• Confirm that regular guests can sit upright instead of testing comfort only in a lounge position.

• Measure doors, stair turns, and elevators before scheduling delivery.

Choose Radley when several people want to spread out. Choose Nevio when one or two people want powered leg and head support at a repeatable angle.

Jollene is the best fit. At 78 inches wide, it saves meaningful floor space without sacrificing a full three-seat feel.

Nevio is easiest for quick surface cleanup because leather does not hold loose debris like textured fabric. Myriem is the simplest fabric option for small wipeable marks.

No. Deep seats improve lounging, but a moderate depth usually supports upright sitting better. Match the depth to your usual posture rather than assuming more is better.