W Hotels sells a tight, hotel-style lineup built around plush-top comfort and pocketed-coil support, positioned for sleepers who want that “suite bed” feel at home in a premium price range (about $1,316–$2,716 depending on size). In our testing, the lineup delivers strong motion control and a cozy surface, but it offers limited customization and can feel too soft for some stomach sleepers.
Product overview
| Mattress | Overall Score | Pros | Cons | Ideal For |
|---|---|---|---|---|
| W Hotels Plush Top Mattress | 4.2/5.0 | Stable support, strong edges, breathable feel | Less “hug” than softer tops, not very bouncy | Back/side sleepers, couples, sleepers who want a slightly firmer hotel feel |
| W Hotels Pillow Top Mattress | 4.1/5.0 | Deep cushioning, low partner disturbance, easy pressure relief | Softer feel can reduce midsection support, slower “reset” | Side sleepers, lighter-to-average builds, couples who prioritize quiet movement |
Testing team takeaways
Across both models, we got the classic W Hotels mix of a cushioned top and a pocketed-coil backbone. Marcus (6'1", 230 lbs) called the Plush Top “more level under my hips,” while Jenna (5'7", 160 lbs) and Ethan (6'0", 185–190 lbs) both noticed the Pillow Top muted partner movement best. The trade-off is predictability over personalization: if you need a truly firm surface or adjustable feel, neither mattress is especially flexible.
W Hotels mattress comparison chart
| Feature | W Hotels Plush Top Mattress | W Hotels Pillow Top Mattress |
|---|---|---|
| Construction type | Pocketed-coil mattress with plush top | Innerspring mattress with quilted pillow top over a pocketed-coil core |
| Notable support feature | 5-zone support system | Reinforced edge support |
| Surface feel in our testing | Medium to medium-firm | Medium-soft to medium |
| Motion disturbance | Low | Very low |
| Edge feel sitting/lying | Strong, steady | Supportive, slightly plusher |
| Cooling-related design | Cooling technology for breathability | No specific cooling feature listed |
| Height | 13 in crown height | 32 cm mattress height |
| Size options listed | Twin, Full, Queen, King, California King | 150 x 200 cm, 180 x 200 cm, 200 x 200 cm |
| Warranty | 10-year warranty | 10-year manufacturer warranty (springs and inner structures) |
| Typical delivery timing | About 4–6 weeks | Made to order; about 4–6 weeks |
How we tested
We rotated the mattresses through normal bedroom routines, then validated impressions with repeatable checks: back and side alignment for Support, sustained contact comfort for Pressure Relief, overnight warmth and airflow feel for Cooling, partner movement drills for Motion Isolation, slow-roll repositioning for Responsiveness, sit-and-stand and perimeter sleep for Edge Support, and early wear signals (body impression sensitivity and “reset” feel) for Durability. We also used two-person nights to capture real couple dynamics.
W Hotels mattress: our testing experience
W Hotels Plush Top Mattress
Our testing experience
The first night on the Plush Top, I noticed how quickly it “caught” my lower back when I rolled from my side onto my back—no dramatic sink, just a steady pushback that kept my hips from drifting. Marcus put it best after a few mornings: it stayed flatter under his midsection, so he didn’t wake up feeling folded. Jenna and Ethan liked that it didn’t jiggle when one of them got up, but they still felt a bit of surface lift when turning.
What we liked:
-
Strong perimeter stability when sitting to put on shoes
-
Even support through the center third of the bed
-
Breathable surface feel compared with denser, slower foams
Who it is best for:
-
Back and combo sleepers who want a slightly firmer hotel feel
-
Couples who want calm movement without a “stuck” sensation
-
Heavier sleepers needing steady hip support
Where it falls short:
-
Side sleepers wanting deeper shoulder sink may want more plushness
-
People who expect a springy, bouncy surface may find it subdued
Pros and cons
| Pros | Cons |
|---|---|
| Level, supportive feel under hips and lumbar area | Not as contouring as softer pillow-top builds |
| Strong edge support for sitting and perimeter sleep | Moderate bounce; not a lively “on top” feel |
| Low motion disturbance for couples | Some lighter side sleepers may want more pressure cradle |
Details
-
Price (USD): $1,316–$2,716 (varies by size)
-
Product positioning: W Hotels exclusive
-
Support core: Pocketed coil technology
-
Comfort features: Plush top; pressure-relieving comfort layers
-
Support features: 5-zone support system; reinforced edge support
-
Cover/top panel: Quilted damask
-
Cooling-related feature: Cooling technology for breathability
-
Height: 13 in crown height
-
Size options: California King (72 x 84 in), King (76 x 80 in), Queen (60 x 80 in), Full (53 x 75 in), Twin (38 x 75 in)
-
Box spring options: Mattress only; low profile 5.5 in; standard 9 in
-
Delivery estimate: About 4–6 weeks
-
Warranty: 10-year warranty
-
Made in: USA
Review score
| Metric | Score | Remarks |
|---|---|---|
| Support | 4.4 | Held my hips level on back and side nights; Marcus felt reliably “propped” without hammocking. |
| Pressure Relief | 4.2 | Enough cushion for shoulders, but it prioritizes alignment over deep sink. |
| Cooling | 4.1 | Stayed reasonably breathable; warmth didn’t pool quickly in the top layers. |
| Motion Isolation | 4.3 | Jenna and Ethan could sleep through most get-in/get-out movement. |
| Responsiveness | 4.0 | Turns were easy, but the surface isn’t especially springy. |
| Edge Support | 4.4 | Strong sit edge and stable perimeter sleeping zone. |
| Durability | 4.2 | Felt consistent week to week with minimal “settling” sensation early on. |
| Overall | 4.2 | Best balance of support and quiet comfort in the lineup. |
W Hotels Pillow Top Mattress
Our testing experience
The Pillow Top felt immediately inviting—when I slid onto my side, my shoulder dropped in with less negotiation. Jenna described it as quietly plush, the kind of surface that takes the edge off pressure without feeling mushy at first touch. Ethan, who turns a lot, kept saying it “lets me turn without thinking about it,” but he also noticed the top took a beat to fully level out after a deep knee press. Marcus liked the edge reinforcement more than he expected on a softer bed, yet he still preferred the Plush Top when he slept on his stomach.
What we liked:
-
Fast, easy comfort for side-sleep starts
-
Very low partner disturbance in two-person nights
-
Softer top that reduces joint pressure sensitivity
Who it is best for:
-
Side sleepers and combo sleepers who want a gentler top
-
Couples who prioritize minimal motion disturbance
-
Lighter-to-average builds who dislike a firm, flat surface
Where it falls short:
-
Dedicated stomach sleepers may feel their hips sink too much
-
People needing a very firm lumbar “pushback” may want a sturdier feel
Pros and cons
| Pros | Cons |
|---|---|
| Medium-soft to medium comfort that eases pressure points | Softer feel can reduce midsection support for some sleepers |
| Pocketed-coil core helps keep partner movement quiet | Top can feel slower to “reset” after deep compression |
| Reinforced edges feel supportive for a plusher surface | Not ideal for strict stomach sleepers or very firm preferences |
Details
-
Manufacturer relationship: Crafted by Simmons exclusively for W Hotels
-
Support core: Pocketed coil technology
-
Comfort features: Quilted pillow top; single-sided, non-flip design
-
Motion control: Minimized motion disturbance
-
Edge feature: Reinforced edge support
-
Feel description: Medium to soft response
-
Mattress height: 32 cm
-
Bed size options listed: 150 x 200 cm, 180 x 200 cm, 200 x 200 cm
-
Base option: With base or without base (base height listed as 20 cm + 8 cm legs)
-
Delivery timing: Made to order; about 4–6 weeks
-
Warranty: 10-year manufacturer warranty (springs and inner structures)
Review score
| Metric | Score | Remarks |
|---|---|---|
| Support | 4.0 | Comfortable, but softer top reduced the “locked-in” lumbar feel on back nights for me and Marcus. |
| Pressure Relief | 4.5 | Best joint comfort in the lineup; shoulders and hips settled in smoothly. |
| Cooling | 4.0 | Neutral overall; softer top held a bit more warmth in long stretches. |
| Motion Isolation | 4.4 | The quietest option for couple movement and nighttime re-entry. |
| Responsiveness | 3.9 | Ethan could turn easily, but the plush top felt slightly slower to level after deep pressure. |
| Edge Support | 4.1 | Reinforced edges held up well, though the surface is still plusher than the Plush Top. |
| Durability | 4.0 | Early consistency was solid, but the plusher top feels more “settle-prone” over time. |
| Overall | 4.1 | Best for pressure relief and couple calm, with a softer-leaning feel. |
Compare performance scores of these mattresses
| Mattress | Overall Score | Support | Pressure Relief | Cooling | Motion Isolation | Durability | Responsiveness |
|---|---|---|---|---|---|---|---|
| W Hotels Plush Top Mattress | 4.2 | 4.4 | 4.2 | 4.1 | 4.3 | 4.2 | 4.0 |
| W Hotels Pillow Top Mattress | 4.1 | 4.0 | 4.5 | 4.0 | 4.4 | 4.0 | 3.9 |
The Plush Top is the more even “all-arounder,” with its best separation showing up in Support and Edge Support. The Pillow Top clearly leads on Pressure Relief and slightly on Motion Isolation, but it gives back a little in midsection stability and top-layer responsiveness.
How to choose a W Hotels mattress
Start with sleep position and firmness tolerance. If you rotate between back and side, run warm, or want steadier hip control, choose the Plush Top. If you’re mostly on your side, dislike pressure at shoulders/hips, or you share a bed with a light sleeper, choose the Pillow Top. For heavier couples, pick Plush Top for stability; for couples who want the quietest surface, pick Pillow Top.
Limitations
The lineup is intentionally narrow: you’re buying a specific hotel feel, not a menu of firmness options. Delivery timelines can be longer than typical boxed beds, and sizing or bundling can vary by store region. The Pillow Top can be too soft for dedicated stomach sleepers, while the Plush Top may feel a touch too flat for side sleepers who need deep shoulder sink.
W Hotels mattress vs alternatives
Why choose these models:
-
You want a consistent hotel-style balance of cushioning and pocketed-coil support
-
You prioritize low partner disturbance and a composed surface
-
You like reinforced edges and a “finished,” traditional mattress build
Alternatives to consider:
-
Saatva Classic: stronger bounce and broader firmness selection for mixed sleepers
-
WinkBed: supportive hybrid feel with clearer firmness targeting for heavier bodies
-
Helix Midnight: simpler online buying with a contouring, side-sleeper-friendly balance
Pro tips for W Hotels mattresses
-
Use a supportive base or foundation; avoid placing the mattress directly on unsupported slats.
-
Give the mattress a short break-in window, then reassess pillow height and sleeping posture.
-
If you sleep hot, prioritize breathable sheets and keep the room temperature consistent overnight.
-
For side sleepers on the Plush Top, add a thin, breathable topper only if shoulder pressure persists.
-
Rotate the mattress periodically to keep the surface feel more uniform across your main sleep zone.
-
For couples, test edge comfort together; adjust sleeping positions so both avoid crowding the perimeter.
-
If you wake with low-back tightness, try a flatter pillow and spend the first 10 minutes on your back to reset alignment.
-
Keep the surface clean with a protector that doesn’t trap heat; avoid overly rubbery covers if you run warm.
-
When moving the mattress, protect the edges; reinforced rails still benefit from careful handling.
-
Pair the feel with supportive pillows; a too-high pillow can mimic “mattress discomfort” by tilting the neck.
FAQs
Is the Plush Top Mattress actually firm?
In our testing it read as medium to medium-firm. It didn’t feel hard, but it kept hips more level than the Pillow Top and felt steadier during back-sleep stretches.
Which one is better for couples?
Both are couple-friendly, but the Pillow Top muted partner movement slightly more. The Plush Top felt more stable at the edges when two sleepers drifted outward.
Which is better for side sleepers with pressure points?
The Pillow Top delivered the easiest shoulder and hip comfort. Side sleepers on the Plush Top may prefer a softer pillow setup or a thin topper if they feel pressure build.
Do these mattresses sleep hot?
Neither felt aggressively warm, but the Plush Top stayed a touch more breathable over long nights. The Pillow Top’s plusher surface held a bit more heat during still sleeping.
