Macy’s Mattress Reviews

Madeleine is the clear choice for sleepers who want the flattest, firmest surface. It kept the hips level better than the other three and made position changes effortless, but it does not offer enough shoulder cushioning for most dedicated side sleepers.

Helena is the safest middle-ground pick. Its cushion-firm surface supports back sleeping without feeling as unforgiving as Madeleine, and it has enough give for occasional side sleeping. Couples should know that its motion isolation is only average.

Sophia provides the easiest pressure relief, especially at the shoulders and hips. Its pillow top also absorbed movement better than the other models, though the same cushioning allowed more hip sink during stomach sleeping and held the most warmth.

Anastasia earned the highest overall score because it pairs the deepest cushioning with faster rebound and stronger edge support than Sophia. It is the best match for side sleepers who want a plush bed without a slow, stuck feeling, but stomach-dominant sleepers should choose a firmer model.

Each mattress went through repeated nights and daytime use, following the same core mattress testing process: back-to-side transitions, short stomach-sleep checks, edge sitting, and partner movement. Marcus Reed focused on heat buildup and hip support, while Jenna Brooks and Ethan Cole compared pressure relief, motion transfer, and ease of repositioning. We rated support, cooling, pressure relief, and motion isolation alongside responsiveness, edge support, and durability on the same 5-point scale.

We also recorded a small set of repeatable bench measurements. A 44-pound load showed relative center sink, a 150-pound load compared edge compression, and surface temperature was checked after 30 minutes of contact. For motion, we timed residual vibration after a fixed ball drop, and our responsiveness checks tracked how quickly the surface recovered. Each bench value is the average of three readings and is best used to compare these four mattresses with one another.

Our Testing Experience

Madeleine felt firm from the first night and stayed level under the hips. We rated its firmness 9 out of 10, and the 44-pound load sank just 0.7 inch—the least in this group. That resistance made back and stomach sleeping feel stable, though side sleeping created noticeable pressure at the shoulder. After 30 minutes, the surface rose 3.1°F, also the smallest increase here. A 150-pound edge load compressed the perimeter by 2.0 inches, while ball-drop vibration lasted 0.72 second. Those results match the experience: excellent support and easy movement, with only moderate motion control.

What we liked

• Kept the lower back and hips level through a full night

• Responded immediately when we changed positions

• Stayed stable while sitting or sleeping near the edge

Who it is best for

• Back sleepers who want a distinctly firm surface

• Stomach sleepers who need strong hip support

• Hot sleepers who dislike deep, heat-trapping cushioning

Where it falls short

• Most side sleepers will want more shoulder and hip relief

• Its lively construction passes more partner movement than foam-heavy beds

Review Score

Our Testing Experience

Helena was easier to settle into than Madeleine without losing the steady feel that back sleepers need. Its firmness landed at 7.5 out of 10, and the 44-pound load sank 1.1 inches. That extra give reduced shoulder pressure during short side-sleep stretches while keeping the hips in line on the back. The surface warmed by 3.8°F after 30 minutes, and the edge compressed 2.2 inches under 150 pounds. Residual vibration lasted 0.75 second, so a partner's turn was easy to detect even though the surface never felt wobbly.

What we liked

• Balanced support works well for back-to-side position changes

• The perimeter stays composed during everyday sitting

• Feels firm without Madeleine's hard first contact

Who it is best for

• Combination sleepers who spend most of the night on their back

• Couples who want support without an ultra-firm surface

• People who use the edge while getting dressed

Where it falls short

• Light sleepers may notice a partner changing positions

• Dedicated side sleepers may still need more surface cushioning

Review Score

Our Testing Experience

Sophia's pillow top provided the gentlest first contact for the shoulders and hips. We rated the firmness 5 out of 10, and the 44-pound load sank 1.9 inches. Side sleeping felt noticeably easier than on Madeleine or Helena, but a short stomach-sleep check produced more hip drop. The surface temperature rose 5.1°F after 30 minutes, the largest increase in the group. It also had the best motion result, with vibration settling in 0.49 second. Edge compression reached 2.8 inches under 150 pounds, so the perimeter remained usable but felt softer than the other three.

What we liked

• Relieved shoulder and hip pressure better than the firmer models

• Muted partner movement better than the other three

• Made side-to-back transitions comfortable without deep foam hug

Who it is best for

• Side-leaning combination sleepers

• Couples who prioritize motion control over bounce

• People who want a softer traditional innerspring

Where it falls short

• Stomach sleepers may feel their hips settle too deeply

• Hot sleepers may prefer one of the tighter-top models

Review Score

Our Testing Experience

Anastasia felt softer than Sophia at first contact but recovered faster when we rolled over. Its firmness measured 3.5 out of 10, and the 44-pound load sank 2.1 inches. Even with that depth, the surface returned to 90% of its original height in 0.7 second after the load was removed. The temperature rose 4.2°F after 30 minutes—cooler than Sophia despite the deeper cushioning—and the edge compressed 2.3 inches under 150 pounds. The result is a plush, pressure-relieving bed that remains easier to move across than most ultra-soft surfaces.

What we liked

• Deep cushioning without Sophia's slower response

• Strong perimeter support for an ultra-plush model

• Reduced pressure while keeping turns easy

Who it is best for

• Side sleepers who want both softness and bounce

• Couples who prefer a plush surface but change positions often

• People who spend time reading or relaxing in bed

Where it falls short

• Strict stomach sleepers will get better hip control from Madeleine or Helena

• Its tall, heavy build is harder to rotate and flip

Pros & Cons

Pros	Cons
Deep pressure relief, quick rebound, strong edge	Too soft for stomach-dominant sleepers; difficult to flip

Review Score

Anastasia leads overall because it combines pressure relief, quick rebound, and a strong edge. Madeleine is the better choice when firm alignment matters more than cushioning. Helena has the broadest appeal for sleepers who rotate between their back and side, while Sophia prioritizes pressure relief and motion control over cooling and hip support.

Start with your main sleep position and the amount of surface give you enjoy. Choose Madeleine if you sleep on your back or stomach and want very little sink. Helena suits combination sleepers who want firm support with a more forgiving surface. Sophia is the better fit when side-sleep pressure relief and motion control matter most. Anastasia is the plush upgrade for side sleepers who still want quick response and a dependable edge.

These are tall, heavy, traditional innerspring mattresses. Rotating and flipping them is a two-person job, and a 15-inch profile may require deep-pocket sheets or a lower foundation. Madeleine can feel punishing at the shoulder for side sleepers, while Sophia and Anastasia allow too much hip sink for many stomach sleepers. None matches the motion isolation of a dense all-foam bed.

Availability is the larger concern. These four models are closeouts, and the Queen listings were unavailable when we checked. Remaining sizes, prices, delivery options, and return terms can differ by location. Confirm that the exact item is not final sale and read the listing's fees before placing an order.

The Shifman models stand apart for their two-sided construction, natural comfort materials, and sturdy foam-encased edges. They arrive full-size through scheduled delivery and are built more like traditional furniture-store mattresses than compressed online beds.

Saatva Classic is the stronger alternative if you want to choose among three firmness levels and try the bed at home for longer. Its dual-coil design has a similarly lively innerspring feel, and in-room setup is included. It cost less than the last-listed Queen prices for these Shifman closeouts when we checked, but it is one-sided and does not offer the same flip-and-rotate wear pattern.

The WinkBed is the better alternative for shoppers who want four firmness choices, compressed delivery, and a simple firmness exchange. Its zoned hybrid build combines a cushioned Euro top with reinforced coils, so Helena shoppers may prefer Luxury Firm while Anastasia shoppers should start with Softer. It also cost less when checked, though its bed-in-a-box format and one-sided design feel less traditional.

• Give the mattress several nights before judging its firmness, but do not ignore persistent numbness, pressure, or lower-back strain.

• Follow a regular flip-and-rotate schedule so both sleeping surfaces wear evenly.

• Use a sturdy, compatible base with continuous center support and narrow slat gaps.

• Use breathable sheets and lighter bedding if heat is a concern, especially on Sophia.

• Couples should test normal turns near each other, not just press a hand into the showroom surface.

• Check hip height in your usual position: visible sag points to a surface that is too soft, while concentrated shoulder pressure suggests it is too firm.

• Measure total mattress-and-foundation height before buying sheets or deciding whether the bed will be easy to get into.